My water heater had a leak for the 2nd time. Initially was communicating with another company (by text) to set an appointment and was going to be charged $800 for replacement and warranty processing. Instead, we ended up using UP2code who charged us $550. Customer Service was outstanding. The company responded to my message promptly and had our water replaced the next day by Josh (friendly, excellent service, on time). This company saved me money and provided professional service. I can not respect a company more when they provide honest and quality service. Will be using this company for future plumbing or water heater issues.